Contact us by telephone

Last checked on:
7 March 2025
Published on:
23 January 2019

You can contact us on weekdays from 8:30am to 5:00pm. Telephone lines are usually less busy between 08:30am and noon and between 2:00pm and 5:00pm.

Telephone numbers

The call charges for the telephone numbers below are the same as the cost of a call to a landline.

  • For businesses and (government) organisations:
    Telephone: 088 042 42 42
  • For Individuals or homeowners:
    Telephone: 088 042 47 47
  • Questions about patents or other IP rights:
    Telephone: 088 042 40 02
  • Questions about energy cost relief for energy-intensive SMEs (TEK):
    Telephone: 088 042 44 60
  • Questions about the war in Ukraine and the sanctions against Russia:
    Telephone: 088 042 43 40
  • Questions about reimbursement eHerkenning:
    Telephone: 088 042 44 00
  • Questions about the Reimbursement Fixed Costs subsidy (TVL) or other COVID-19 settlement schemes:
    Telephone: 088 042 25 00

Calling us from abroad

If you are calling from outside the Netherlands, please use this telephone number for all options: +31 70 379 80 00.

Drop-down menu

Screen share

If you wish, you can share your screen with one of our customer service representatives. This will only happen at your request and we can only see the screen you see. We do not take over your computer.

Screen share

Official holidays

The Netherlands Enterprise Agency is closed on the following Dutch national holidays in 2025:

  • New Year's Day:  Thursday 1 January 2025
  • Easter Monday: Monday 21 April 2025
  • Libaration Day: Monday 5 May 2025
  • Ascension Day: Thursday 29 May 2025
  • Pentecost: Monday 9 June 2025
  • Christmas Day: Thursday 25 December 2025
  • Boxing Day: Friday 26 December 2025

On Good Friday (Friday 18 April 2025) we are open.

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