Contact us by telephone
Last checked on:
6 August 2024
Published on:
23 January 2019
You can contact us on weekdays from 8:30am to 5:00pm. Telephone lines are usually less busy between 08:30am and noon and between 2:00pm and 5:00pm.
Telephone numbers
The call charges for the telephone numbers below are the same as the cost of a call to a landline.
- For businesses and (government) organisations:
Telephone: 088 042 42 42 - For Individuals or homeowners:
Telephone: 088 042 47 47 - Questions about patents or other IP rights:
Telephone: 088 042 40 02 - Questions about energy cost relief for energy-intensive SMEs (TEK):
Telephone: 088 042 44 60 - Questions about the war in Ukraine and the sanctions against Russia:
Telephone: 088 042 43 40 - Questions about reimbursement eHerkenning:
Telephone: 088 042 44 00 - Questions about the Reimbursement Fixed Costs subsidy (TVL) or other COVID-19 settlement schemes:
Telephone: 088 042 25 00
Calling us from abroad
If you are calling from outside the Netherlands, please use this telephone number for all options: +31 70 379 80 00.
Drop-down menu
Screen share
If you wish, you can share your screen with one of our customer service representatives. This will only happen at your request and we can only see the screen you see. We do not take over your computer.
Official holidays
The Netherlands Enterprise Agency is closed on the following Dutch national holidays in 2024:
- New Year's Day: Monday 1 January 2024
- Easter Monday: Monday 1 April 2024
- Ascension Day: Thursday 9 May 2024
- Pentecost: Monday 20 May 2024
- Christmas Day: Wednesday 25 December 2024
- Boxing Day: Thursday 26 December 2024
On Good Friday (Friday 29 March 2024) we are open.
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