"It makes my heart beat faster": Finding professional purpose through the DRRS expert roster

The content of this page has been checked on 7 September 2026

For years, mechanical engineer Miriam Klinkenberg worked in the private sector. She helped build factories for Unilever's consumer goods, ensuring products were on the supermarket shelves. But in 2015, while living in Istanbul, the refugee crisis unfolded on her doorstep. This led to a major career change. "I started to rethink the bigger things in life and why we were so stressed about mayonnaise," she says. 

Miriam began working for a Dutch NGO in Bangladesh on water, sanitation and hygiene (WASH) and started working in the humanitarian sector. In 2018, she joined the expert roster of what is now known as the Dutch Disaster Risk Reduction and Surge Support (DRRS) programme. "I was lucky DRRS (then called DSS) gave me the chance to enter the roster and start working with the UN, which was my dream at the time. A completely new world opened for me, and I really felt at home." Since then, she has, as she calls it, "played the UN bingo". She has taken deployments and assignments in, among other countries, Yemen, Haiti, Mozambique, North Macedonia and Ukraine with the WHO, WFP, UNICEF and most recently UNHCR. Her journey shows how the DRRS mechanism connects professionals from different backgrounds and with diverse expertise to international organisations to solve complex global challenges.
Miriam Klinkenberg

DRRS programme expert Miriam Klinkenberg (right) on-site with UNHCR.

Waste management in a humanitarian setting

Valeria Dell'Aquila is an Associate Supply Officer at the UNHCR Supply headquarters in Budapest. Her team works on making the humanitarian supply chain more sustainable. While UNHCR has its own experts and capacity in water, sanitation and hygiene (WASH), it lacked the specific knowledge required for a new waste management programme.

"We needed someone bringing an innovative approach to waste management, going beyond the usual safe disposal in emergencies," Valeria explains. "We needed expertise in circular economy, environmental sustainability in logistics and a value chain approach to waste management". In November 2025, UNHCR put out a call through its standby partnership network. RVO responded quickly by deploying Miriam and, one month later, waste management specialist Niels Lenderink.

How the DRRS roster works

The DRRS programme provides technical support to foreign governments and humanitarian actors during all phases of a water-related disaster. Experts with backgrounds in water management, water safety or water supply can sign up for the database. RVO then matches their resumes with specific requests from partners like UNHCR.

The deployments are tailor-made for each challenge. In Miriam's case, this assignment lasted 9 months. This allowed her and Niels to conduct desk research and field assessments in Ethiopia, Chad and Mauritania. Throughout the mission, RVO also has a team of specialists available. Miriam and Niels had regular technical support calls with RVO. The programme also organises training courses to ensure continuous learning for the experts.

A partnership built on active collaboration

Valeria highlighted the positive experience while working with RVO on this deployment. "It was not the classical approach of just providing technical staff," she says. "Colleagues were very open to supporting the programme, brainstorming and providing new ideas, and linking us with other expertise they have.

She believes this type of partnership works well when dealing with challenges that do not fit into one single technical discipline. This collaborative style also allowed the team to present their work at major international events. One example is the Emergency Environmental Health Forum in Geneva, where Miriam presented the project's work. "It was very well received and helped put waste management on the WASH agenda," says Miriam. For UNHCR, the deployment was a success. They have since recruited Miriam to lead the next phase of the project as implementation manager.

"I hope we will continue to have RVO as one of our partners because their supportive approach made the difference for our waste management programme."
Valeria dell'Aquila
Valeria Dell'AquilaAssociate Supply Officer at the UNHCR Supply headquarters in Budapest

The benefits of joining the roster

The roster offers experts the chance to build a large professional network while making a real difference. For Miriam, the experience has been life-changing. But she also has a word of caution. "You need to be the type of person who likes this work. For me, it makes my heart beat faster. My advice is to talk to people who have done it to understand what you can contribute." Her skills from the business world, such as project and stakeholder management and her supply chain knowledge, are highly valuable in humanitarian settings. "A lot of the skills I developed in business are about how you work with people and combine what is needed with what is available," she says. "You can apply that everywhere".

Valeria adds that while technical skills are the backbone of the programme, the best experts bring something extra. "What I really appreciated about Miriam and Niels was their curiosity and will to go a little bit beyond the strict terms of reference of their deployment to UNHCR," she says. "They turned their experience as experts into a learning curve and came back with new capacity and know-how".

Sign up as an expert

Are you an expert on waste management, water management, water safety or water supply? Would you like to help prevent or reduce the impact of water-related disasters worldwide? DRRS is always seeking experts, so consider signing up as one in our database.

Sign up as a DRRS expert   Sign up as a non-Dutch DRRS expert

The database will store your CV and contact details. You will receive information on our deployments and training opportunities. Registering will only take a few minutes.

For more information on the DRRS programme, see the DRRS webpage.

Commissioned by:
  • Ministry of Foreign Affairs